WOW24X7.COM (RBM Infocom Pvt. Ltd) will initiate the dispatch of goods through delivery by our own in-house team, in original packing. However in case of select products where additional packaging is required to secure the product from transit damage, WOW24X7.COM may take necessary steps. The addressee shall receive and accept the goods as long as the ordered products are delivered without material physical damage to the original product packaging. Non-acceptance of goods for any reasons other than that stated will be considered as order cancellation and cancellation charges as applicable will be levied.
WOW24X7.COM will make two attempts to deliver the goods in a span of 3 days. If the premises are locked or if the nominated recipients are not available, it will be treated as undeliverable. If such returned goods are to be redelivered without order cancellation, WOW24X7.COM can charge an additional 2% of the cost of goods or Rs.500/- whichever is higher. However, if cancelled, Cancellation charges of 5% of cost of goods will also be charged additionally.
Standard Warranty
All the materials and products (including but not limited to software) and services, included on or otherwise made available to you through the Store shall be covered by standard product warranty offered by the manufacturer. The products are provided “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Nothing on this website constitutes, or is meant to constitute, advice of any kind and you are requested to perform independent analysis before ordering the products. In case of any manufacturing defect that is identified during the Warranty period, the customer should contact the manufacturer or authorized Service Center with the following details:
Details of the product owner, ticket number or invoice, product code, product serial number and the symptoms associated with the failure.
If you transfer a product to another user, warranty service will be available to that customer for the remainder of the warranty period.
It is your responsibility or that of the person receiving the goods on your behalf to ensure that the package is properly sealed and not tampered with.